Privacy Policy

1. Introduction

LLM Axis Private Limited ("LLM Axis", "Company", "we", "our" or "us") respects your privacy and is committed to protecting the personal information of individuals who visit our website, register for our programs, participate in our communities or use our services.

This Privacy Policy explains how we collect, use, store, process, disclose and protect personal information.

This policy applies to users accessing https://llmaxis.in and all associated services, programs, learning platforms and digital resources operated by LLM Axis.

2. Information We Collect

Depending on how you interact with our services, we may collect the following categories of information.

A. Personal Information

• Full name.
• Email address.
• Mobile number.
• Country and city of residence.
• Educational background.
• College or university details.
• Professional information.
• Employment and experience details.

B. Program and Learning Information

• Program enrollment details.
• Attendance and participation records.
• Assignment and project submissions.
• Assessment results.
• Learning progress.
• Certificates and completion records.

C. Payment Information

We may collect or receive:

• Payment transaction references.
• Payment status.
• Invoice and billing details.
• Enrollment and purchase history.

Payments may be processed through authorized third-party payment gateways. We do not intend to store complete card numbers, CVV codes or sensitive banking credentials on our own systems.

D. Career and Employment Information

Where individuals voluntarily participate in our career support, recruitment or placement assistance initiatives, we may collect:

• Resume and CV.
• Technical skills.
• Educational qualifications.
• Work experience.
• Employment preferences.
• Portfolio and project details.
• Career interests.
• Location and work authorization information, where relevant and voluntarily provided.

E. Technical Information

When users access our website and digital platforms, we may collect:

• IP address.
• Browser and device information.
• Website usage information.
• Cookies and similar technologies.
• Login and session information.
• Platform activity and diagnostic information.

3. How We Use Your Information

LLM Axis may use collected information for the following purposes:

• Processing registrations and program enrollments.
• Providing learning services and educational resources.
• Managing live sessions and LMS access.
• Communicating program updates and announcements.
• Processing payments and issuing invoices.
• Providing mentorship and career support.
• Improving our programs, website and services.
• Conducting assessments and maintaining learner records.
• Responding to queries and support requests.
• Communicating relevant events, workshops and opportunities.
• Preventing fraud, unauthorized access and misuse.
• Meeting legal, regulatory and compliance requirements.

Marketing communications will be handled in accordance with applicable consent and opt-out requirements.

4. Sharing Information with Third Parties

LLM Axis may share relevant information with trusted third parties when necessary to deliver our services.

These may include:

A. Technology and Service Providers

• Payment gateways.
• Learning Management System providers.
• Cloud hosting providers.
• Website infrastructure providers.
• Email and communication platforms.
• Video conferencing platforms.

B. Staffing and Recruitment Partners

LLM Axis may collaborate with staffing companies, recruitment organizations, employers and hiring partners to facilitate career opportunities for learners.

Where a learner voluntarily opts into career or recruitment support, relevant profile information, such as resumes, technical skills, qualifications and experience, may be shared with appropriate hiring partners for recruitment-related purposes.

We will seek the necessary consent or other lawful basis before sharing personal information for these purposes.

Submission of a general course enrollment form does not automatically authorize the sharing of a learner's profile with employers.

C. Legal and Regulatory Authorities

Information may be disclosed where required by law, court orders, regulatory authorities or other lawful requests.

LLM Axis does not sell personal information to third parties as a commercial data product.

5. International Data Transfers

LLM Axis serves learners and customers in India, the United States and other locations.

Depending on the services used, personal information may be processed or stored in different countries through our technology and service providers.

Where personal information is transferred internationally, LLM Axis will take appropriate steps to comply with applicable data protection requirements and restrictions.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Understand website traffic and usage.
• Remember user preferences.
• Analyze marketing and advertising performance.
• Improve user experience.

Users may manage or disable cookies through their browser settings. Some website functionalities may not operate correctly if certain cookies are disabled.

Where legally required, consent will be obtained before using non-essential cookies or tracking technologies.

7. Data Security

LLM Axis takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access.
• Accidental loss.
• Misuse.
• Alteration.
• Disclosure.
• Destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are encouraged to protect their login credentials and avoid sharing confidential information through unsecured channels.

8. Data Retention

LLM Axis retains personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Delivering programs and services.
• Maintaining learner and transaction records.
• Providing career support where requested.
• Resolving disputes.
• Meeting applicable legal and regulatory obligations.

Information may be deleted, anonymized or securely disposed of when it is no longer required, subject to applicable retention requirements.

9. Your Privacy Rights

Subject to applicable laws, users may have the right to:

• Request access to their personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Withdraw consent for processing based on consent.
• Opt out of marketing communications.
• Raise concerns regarding the processing of personal information.
• Submit privacy-related grievances.

Requests may be submitted using the contact information provided below.

Certain information may need to be retained where legally required or necessary for legitimate and lawful purposes.

10. Children's Privacy

Our services are primarily intended for adults, university students and working professionals.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required without obtaining the appropriate consent.

If we become aware that personal information has been collected in violation of applicable requirements, we will take appropriate steps.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms and services.

LLM Axis is not responsible for the privacy practices, content or security of external websites.

Users are encouraged to review the privacy policies of third-party platforms before sharing their information.

12. Changes to This Privacy Policy

LLM Axis may periodically update this Privacy Policy to reflect changes in our services, technology, business operations or applicable laws.

Revised versions will be published on our website with the updated date.

13. Grievance and Privacy Contact

For privacy-related questions, requests, corrections or complaints, please contact:

LLM Axis Private Limited

Email: team@llmaxis.in

Website: https://llmaxis.in

Please include "Privacy Request" or "Privacy Grievance" in the subject line.

We will review and respond to requests within the timeframes prescribed by applicable law.